Software Development

If you’re going to build a chatbot from scratch, check out our complete guide on chatbot development based on our own experience (a cool GIF included!).

The creation of a cloud-based contact center system will help you automate request processing, improve customer service, and increase customer loyalty. Find out how to build it!

Online chats have become an eminent part of both our daily life and business environment. Instant messaging is faster and more convenient than email and less stressful than a phone call, so there is no wonder why we use chat apps so often. How do you make a competitive chat app that your audience will like? What should you include in your chat application feature list? Let us show you the structure of a good chat app.

Disclaimer: in this article, we decided not to dwell on the technical details of building a good API, as there are already really good articles on that (links included). Instead, we looked at the API from the usability perspective and compiled a checklist for you to ensure that your API is easy-to-use and secure.

In this article, we are going to discuss what enterprise application development is, its advantages to your business, and enterprise app development costs. Check it out!

Since 2011, microservices-based architectures have grown immensely popular. Now, they are taking center stage among other app architectures. What has made microservices so popular? And what can make you decide against them?

Customer relationships are essential to the success of any business, and the management of those relationships via software can make everything easier. With the help of this article, you'll see what it takes to create a custom CRM.

In 2020, online voice communication reached its highest popularity, and this trend doesn’t seem to be slowing down. The number of solutions is growing, and competition is rising. If you want to know how to create a viable voice chat app that users would like, this article is for you.

During 2020, the usage of video calling apps dramatically increased. The current circumstances made us all go online, and video calls became a prime means of communication, especially in the work environment. Let us show you the complete strategy of making a custom video chat app that will be able to compete in the market.

Managing internal processes can be hard, but an ERP system will make it way easier. Check out our article and find out how to build an ERP system from scratch.

There are lots of reasons to appreciate React — be it its declarative nature or shared libraries of ready-to-use components. Still, there may be some negative points to take into account. Here is the list of pros and cons of React.

Real-time communication via audio and video calls is an inherent feature for apps today. It became especially important recently since the world is going through a global pandemic. If your product needs this feature, WebRTC can save the day.

In this article, we will talk about the most popular models of the software development life cycle, their pros and cons, and ways to choose the right one.

If you want to know more about backend and frontend mobile development, as well as key differences between them, check out the article!

If you have an idea about creating a messenger app for the business area, Slack would be your first market leader to look at. So, this article covers the most prominent features of Slack and how they can inspire your product.

If you plan to move to the cloud but want to know more about cloud-based application development challenges, check out this article.

Do you want to find the best chatbots online and see how many different things that they can do? We already did it! Join us to share our passion for chatbots and tech in our latest article:)

From simple chats to big corporate communication platforms, every online communication app needs to be built properly to prevent issues from arising down the line with future users. Still, organizing online communication can be a tough task. Here is where big platforms like Twilio come into play. So, what is Twilio? Let us explain!

There is no doubt that working with video content is always fun. Still, it’s also difficult to argue that working with such content doesn’t require a lot of carefulness and attention to detail. More so when we talk about something that requires extreme accuracy like catching and following elements in a video. But nothing is impossible.

Good and high-quality communication between a company and its clients is one of the most decisive factors in the company’s success. It helps build a good reputation and acquire new audiences. This process is complex, so it can be challenging to maintain it manually. Let us show you how to automate it with Twilio Studio.

Technical debt is natural in software development. It’s not inevitable in every software, from large B2B platforms to simple mobile games, but when it occurs we still need to pay it off so the final version will work smoothly. How do you do it? With the help of refactoring.

One of the key factors for successful development is proper review. It can be hard to find the right way to organize the review process during a project. Check out our article to learn how cross-review can help improve your work.

Prototyping is the most crucial step in the whole software development process, and the most underappreciated one at the same time. Do you need it? Definitely! But why? Find the answers in the article!

Meet our new project – Telemojo, an enterprise cloud-based contact center solution! Get to know how we built it using Twilio Flex, the first fully-programmable contact center platform for building contact centers faster and with ease!

Want to run a hotel on your own? A custom hotel management system will save you lots of time and money. In this article, we advise prospective hoteliers on how to bring new digital solutions to their business. Keep reading!

In this article, we will explain why your idea will have little to no chance to succeed without a minimum viable product (MVP). Seriously. This is no exaggeration.

Check out this article to learn how your software development partner charges you and decide what development pricing model to choose depending on your project, business goals, and needs.

When it comes to product development, everyone wants it fast and good. How to combine these two goals without breaking the budget? Keep reading to discover the smart way to deal with development.

How do you hire an app developer when so many options are available? This post will arm you with a step-by-step guide and important nuances that you shouldn’t miss while hiring and managing the app development team.

How much does it cost to build an app? It’s an urgent question on any tech project. Check out the article to learn what factors influence app development costs and how to determine the final sum.

Offshore software development is a go-to option for businesses of all sizes and industries. This blog post covers the benefits of offshore software development and strategies to make the most of it.

Outsource software development or opt for in-house software development? Check out the article to learn more about both options and make the right choice.